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Last updated 05/12/2022. We may update this privacy notice from time to time as necessary to stay compliant with relevant UK laws.


This privacy notice for Tyne and Tay Candle Co (“Company”, “we”, “us”, or “our”), describes how and why we might collect, store, use, and/or share (“process”) your information when you use our services (“services”), such as when you: Questions or concerns? Reading this privacy policy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our services. If you still have any questions or concerns, please contact us at



What information do we collect?


Personal information you disclose to us.


We collect personal information that you provide voluntarily when you register on the services, express and interest in obtaining information about us or our products and services, when you participate in activities on the services, or otherwise when you contact us.


We do not process sensitive information.


All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such information.



Information automatically collected.


Some information - such as your Internet protocol (IP) address and/or browser and device characteristics - is collected automatically when you visit our services.


We automatically collect certain information when you visit, use, or navigate the services. This information does not reveal your specific identity (like your contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, country, location, information about how and when you use our services, and other technical information. This information is primarily needed to maintain the security and operation of our services, and for our internal analytics and reporting purposes.


Like many businesses, we also collect information through cookies and similar technologies.



How we process your information.


We process your information to provide, improve, and administer our services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other processes with your consent.

We process your personal information for a variety of reasons, depending on how you interact with our services.


When and with whom do we share your information?

We may share your personal information in the following situations:


Business transfers. We may share your information in connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of our business to another company.


Affiliates. Such as YELL marketing, who deals with marketing our goods and services.



Cookies and other tracking technologies.


We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. You have a right to refuse certain cookies.


Should you not wish to be tracked online, most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognising and implementing DNT signals has been finalised therefore this may vary between devices.



Social Media

If you choose to register or log in to our services using a social media account, we may have access to certain information about you.


Our services offer you the ability to follow and interact with us on social media (like your facebook or instagram). Where you do this, we will receive certain profile information about you from your social media provider. The profile information we receive may vary depending on the platform that you use, but will often include your name, possibly email address, friends list, and profile picture, as well as other information you choose to make public on such social media platforms.

We will use the information we receive only for the purposes that we have described in this privacy notice or that are otherwise made clear to you on the relevant services. Please note that we do not control, and are not responsible for, other uses of your personal information by your third party social media provider. We recommend that you review their privacy notice to understand how they collect, use, and share your personal information, and how you can set your privacy preferences on their websites and apps.


How long do we keep your information?

We will take all necessary measures to protect your personal information in accordance with this privacy notice and the applicable law. Our company is based in the United Kingdom and at this time we do not ship overseas. We follow UK law and adhere to General Data Protection Regulation (GDPR). We act with integrity and confidentiality to store your personal information. This will only be stored for as long as necessary for the purposes set out in this privacy notice, or as required and permitted by law (such as tax, accounting, or other legal requirements). When your personal information is no longer required for any business need, it will be deleted.


We do not knowingly solicit data from or market to children under the age of 18 years of age. By using our services, you represent that you are at least 18 years of age or that you are the parent or guardian of such minors and consent to such minor dependents' use of the services. If we learn that personal information from users less than 18 years of age has been collected, we will take reasonable measures to delete any information from our records. If you become aware of any data collected from children under 18 years of age, please contact us at


You have the right to, at any time, withdraw your consent of any information that we obtain from you. Please contact us at to do so. Please note that this will not affect the lawful processing of the information provided before withdrawal is requested.



If you have any questions or comments about this notice, you may email us at


Thank you for reading.

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